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Payment & Shipping

Shipping costs and delivery time

Country Shipping costs Shipping time
Germany
☆ Deal: FREE Shipping ☆
1 to 3 business days
Austria, Switzerland 3 to 6 business days
Belgium, France, Ireland, Italy, Luxembourg, Netherlands 3 to 8 business days

Payment and shipping

PayPal

You pay the invoice amount via your PayPal account. The goods will be shipped to you immediately.

PayPal Express

Click on the PayPal Express button in the shopping cart. You will get directly to your PayPal account and can confirm the purchase there directly. The input of your address data is omitted, your data will be sent directly from PayPal to us. The goods will be shipped to you immediately.

Payment in advance / bank transfer

After the order you will receive an e-mail confirmation with our bank account details to which you transfer the invoice amount. After receipt of payment, the goods will be shipped to you immediately.

Sofort (Klarna)

Sofort, formerly SOFORT Überweisung, is a TÜV-certified online payment system from Klarna GmbH, Munich. You need an online banking account and use your online banking data incl. PIN / TAN to settle the invoice amount. The goods will be shipped to you immediately.

MasterCard, VISA, American Express, Apple Pay, Google Pay, giropay, iDEAL

You pay directly online. The goods will be shipped to you immediately.

Direct debit (via PayPal PLUS)

[Due to maintenance work, this payment option is currently not available] This payment method is only available for Germany. After depositing your bank account details with PayPal, the goods will be shipped to you immediately, an extra PayPal account is not required.

Invoice (via PayPal PLUS)

[Due to maintenance work, this payment option is currently not available] This payment method is only available for Germany. After depositing your personal data with PayPal, the goods will be sent to you immediately, an extra PayPal account is not required. After you have received the goods, you transfer the invoice amount to the bank account of PayPal within 14 days. Follow the payment instructions in the email confirmation from PayPal.

Additional information

Telephone order

If you do not want to order directly through our online shop, you have the opportunity to place your order by calling +49 (0)721 38146835.

Discreet shipping

The goods will be shipped in neutral packaging (without indication of "femtis").

Delivery Service

In Germany, delivery is by Deutsche Post or DHL.

Packing Station / post office (Germany)

If the delivery is to go to a German packing station or post station, please enter in the order form at address:

  1. Additional address / Company: Your DHL postal number (personal customer number)
  2. Street / No: State "Packstation" (=packing station) or "Postfiliale" (=post station) with number
  3. Postal code: Zip code of the packing station / post office
  4. Location: Location of the packing station / post office

Customs Switzerland and outside European Union

For customers from Switzerland and outside European Union custom fees and other taxes may incur. The customer is responsible for these fees. Any fees are paid to the appropiate customs agency by the customer. We recommend asking for details from the customs or tax authorities before ordering. You find more information concerning importation into Switzerland here.

VAT exemption Switzerland and countries outside the EU

We do not offer VAT refunds for goods exported to Switzerland and other countries outside the EU.

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